Terms of Service
Last updated: 2026-10-26 · Operated by Loop24 (loop24live.com)
1. The service
Loop24 ("the Service") lets you upload media files and automatically creates, streams, loops, recovers and manages live broadcasts on YouTube channels you are authorised to manage. The Service does not produce content or deliver it to viewers; it only pushes your stream to YouTube. This Service uses YouTube API Services. By using this Service, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms).
2. Accounts and authentication
The Service uses Google/YouTube OAuth. You may only connect channels you own or are lawfully authorised to manage, and you can disconnect at any time. On disconnection the related credentials are deleted without delay.
3. Your obligations
You may only stream content you own or are licensed to use. The Service must not be used to infringe copyright, personality rights, YouTube's Community Guidelines or Terms of Service; you are solely responsible for any violation. We may stop a stream or suspend an account without prior notice when a violation is identified.
4. Plans and payment
Fees are based on the number of simultaneous streams and storage; the current price list is published on the website. Paid plans are subscriptions that renew automatically on the monthly or yearly cycle you choose, and the fee is charged automatically to your registered card for each cycle. Payments are made by domestic Korean card through Toss Payments; overseas payment via PayPal is planned but not yet available. Prices in KRW include VAT. We may change prices with 30 days' notice; new prices apply from your next renewal. If a renewal payment fails, a 24-hour grace period starts from the first failure, during which payment is attempted up to 3 times in total, including the first attempt. During the grace period running broadcasts continue, but starting new broadcasts and uploading files are restricted; if you change your card during the grace period, payment is retried immediately. If payment is not completed by the end of the grace period, streaming stops and the retention and deletion rules in Section 5 apply in the same way.
5. Payment, cancellation and refunds
The service is paid and no free trial is offered. When you register a payment method, the first payment for the selected plan is charged immediately and the paid period starts on the payment date. After that, the same plan is charged automatically to your registered payment method when each period ends. If automatic payment fails or payment is not confirmed after a period ends, a 24-hour grace period applies: running broadcasts continue, but starting new broadcasts and uploading files are restricted. When the grace period ends, streaming stops. You can cancel your subscription at any time; if you cancel partway through a paid period, a refund can be processed for the remaining days, calculated pro rata after excluding the days of service already provided. (However, within 7 days of the payment date, if no broadcast has started, you may withdraw the order for a full refund.) Within 7 days of a payment, if you have not started any broadcast in that period, you may request a full refund. PayPal payments are also subject to PayPal's Purchase Protection; disputes may be raised through the PayPal Resolution Center. Files stored under an account whose streaming has stopped are retained for 7 days from that date and are then deleted. Before deletion, we notify you through in-service notices or your registered contact details. Until then you may download your files or complete payment to restore the account.
6. Service limits and third-party platforms
YouTube policies, API quotas and outages may delay or interrupt broadcast creation. The Service attempts automatic recovery when a stream drops but does not guarantee uninterrupted streaming. We cannot intervene in sanctions YouTube applies to your channel.
7. Disclaimer and limitation of liability
The Service is provided "as is" without warranty of fitness for a particular purpose. We are not liable for losses caused by third-party platform changes, outages or stream interruptions, or by disputes arising from your content. To the extent permitted by law, our total liability is limited to the fees you paid in the preceding three months.
8. Changes and termination
We may amend these Terms by posting the changes on the website or notifying you by email; material changes are announced at least 7 days in advance. We may discontinue part or all of the Service with prior notice, in which case fees for unused periods are refunded.
9. Governing law and language
These Terms are governed by the laws of the Republic of Korea. They are provided in several languages; if a translation conflicts with the Korean version, the Korean version prevails for customers in Korea and the English version prevails for all other customers.
10. Business information and contact
Company: 루프24 (Loop24) · Representative: 나다현 · Business registration no.: 665-13-03013 · Mail-order business reg. no.: 제 2026-제주이도2-0125 호 · Address: 제주특별자치도 제주시 천수로6길 25, 2층 2004호 (이도이동) · Contact: loop24live@gmail.com · Phone: 010-2188-9930 · Hosting provider: OVH